Please check whether Apple ID payment or Google Play payment has been completed correctly.
In rare cases, due to a system issue, your payment may not immediately appear in your account even after completing the transaction.
We apologize for the inconvenience, but please follow the steps below to restore.
1. Open ""My Profile""
2. Tap ""Restore"" at the bottom of the page
If it is not reflected even after performing the restore procedure,
Settings>Contact us
Please contact us by selecting ""Purchased items are not reflected correctly"" and attaching a screenshot of the payment receipt email.